Q. What is a Aerial Tree Top Adventure Course?
A. An aerial Tree Top Adventure Course is an adventurous obstacle course set in the natural environment where the course is located, in this case the beautiful Oakridges Moraine. The obstacles are suspended between trees and participants stay securely clipped into a red safety cable throughout the course. The obstacles you will find in our park include zip lines, suspended bridges, nets, swinging logs, surf boards, and much more.
Q. Can I make a reservation?
A. Reservations are EXTREMELY recommended. To avoid any disappointments we always recommend calling in advance and making a reservation. If you do not have a reservation we will do our best to accommodate you, there however may be times when this is not possible. Please call in advance to ensure we have quides and ground patrollers on hand for your adventure. 905-655-1113
Q. Who has to Fill out our waiver?
A. Everyone that wants to experience our fun filled courses must complete a waiver. Our waivers are online and will be submitted electronically to us before you can participate on the courses. Each individual participating must be named on either an individual waiver or family waiver.
Q. Is there more than one course to participate on?
A. Yes - indeed there is! There are FIVE youth/adult courses for those who meet the height/age requirements of 5'11 (White, Green, Blue, Silver AND Red) and ONE children's course (Yellow) as well as a Jr. Children'ts Course. There is a 3 hour time limit to complete the Youth/Adult Courses. You may only complete each level once. Each participant must complete the courses in order of level beginning with our Green and or White - Beginner Courses.
For those meeting the height/age requirement of 5'7 only (they will be participating on the Green and White Course and the BIG ZIP ONLY
Q.How long, in terms of time, would it take the average adult to complete all three courses in the full adult course including the Demostration Course?
A. Although you can end your thrilling adventure at the end of any one of the courses, it will take you approximately 2 - 3 hours to complete the full adult course (including the brief training session). There is a 3 hour time limit to your reservation.
Q. How does being late for my reservation time effect the time limit on the courses?
A. Your confirmation email asks you to be at the welcome centre 1/2 hour before your start time. If the time slot your reservation was for has already left the demonstration area your time will be docked off the 3 hours. You will only be able to complete at maximum two of our courses. If you choose not to do the courses there is no refund and our NO SHOW policy will be in effect.
Q. If I get lowered down at any point on the courses can I continue on at a different section on the course?
A. No, if you are lowered down at any point you will only be allowed to do the Big Zip. This is for your safety. You were required to be lowered down or requested to be lowered down for a reason, either tiredness or the ability to be able to continue on the course tells the guides that you are physically unable to continue on.
Q. How do I get started on a course?
A. When you have completed your waiver form and paid for your access, you'll be scheduled into a brief group training session. At the training session, you'll be fitted into your harness and your guide will show you how to attach yourself to safety lines and how to attach yourself to a zip line. Once your guide deems that you can safely use your equipment, you'll be able to proceed onto the first of three courses. You will either follow your guide onto the course or there will be one waiting for you at the start of the Green or White Course. You will be instructed to begin at one of the two courses.
Q. How are the three courses in the Full adult course ranked in terms of elevation and difficulty?
A. The skill level and height of each section of the course is marked using a color coded system indicating the challenge based on elevation and difficulty.
- White = Minimum Elevation/Minimum Skill
- Green = Minimum Elevation/Minimum Skill
- Blue = Medium Elevation/Medium Skill
- Silver = Medium Elevation/Medium Skill
- Red = Advanced Elevation/Advanced Skill
Q. Can I get a refund if I don't want to proceed on to a course?
A. If you don't proceed onto a course immediately following the end of your training session, you can request a refund. Once you have finished your training and you start on any of the courses, you will have forfeited any refund options.
Q. What if I don't want to go on the course myself, but I want to watch my family/friends go on the courses?
A. There are walking trails along the course that allow you to walk and observe others as they use and progress through the courses. You are not allowed to go directly under any game or element but are expected to stay on the established trail.
Q. Is it possible for physically disabled persons to use the course?
A. With direct assistance it may be possible for some physically disabled people to complete some aspects of some of the courses. We would require advance notice and a brief interview to determine if it would work out. Give us a call.